User Registration Guide

Overview

Welcome to Sila TrueTrends! This guide will walk you through the registration process to create your account and start exploring trends powered by AI insights.

Prerequisites

• A valid email address
• A strong password (requirements listed below)
• Modern web browser (Chrome, Firefox, Safari, or Edge)

Step-by-Step Registration Process

Step 1: Navigate to Registration Page

1. Open your web browser and go to the Sila TrueTrends application
2. On the login page, click the "Sign up" link at the bottom of the form
3. You will be redirected to the registration page

Step 2: Fill in Your Information

Registration form showing all required fields

Required Fields:

• Email Address: Enter your professional or personal email address

  • Must be a valid email format (e.g., name@company.com)
  • This will be used for login and account recovery

• Password: Create a strong password

  • Minimum 8 characters
  • Must include at least one uppercase letter
  • Must include at least one lowercase letter
  • Must include at least one number
  • Recommended: Include special characters for added security

• Confirm Password: Re-enter your password

  • Must match the password entered above

Step 3: Accept Terms and Conditions

• Read through the Terms of Service and Privacy Policy (links provided)
• Check the box to confirm acceptance
• This is required to proceed with registration

Step 4: Complete Registration

1. Click the "Sign up" button
2. Wait for the registration process to complete (indicated by a loading spinner)
3. If successful, you'll be automatically logged in and redirected to the main application

Common Registration Issues

Email Already Registered

Problem: "This email is already registered" Solution:

• Use the "Sign in" option if you already have an account
• Use the "Forgot password?" link if you need to reset your password
• Contact support if you believe this is an error

Invalid Email Format

Problem: "Please enter a valid email address" Solution:

• Ensure your email follows the format: username@domain.com
• Check for typos or extra spaces
• Remove any special characters except @ and .

Password Requirements Not Met

Problem: "Password does not meet requirements" Solution:

• Ensure password is at least 8 characters
• Include mix of uppercase and lowercase letters
• Add at least one number
• Consider adding special characters (!@#$%^&*)

After Registration

What Happens Next

1. Automatic Login: You'll be logged in automatically after successful registration
2. Welcome Tour: First-time users may see an introductory tour
3. Landing Page: You'll arrive at the main chat interface where you can start exploring trends

First Steps

1. Start with a simple query in the chat interface
2. Explore the trending topics displayed on the landing page
3. Try different personas for varied insights
4. Check out the Trends Dashboard for comprehensive analytics

Security Best Practices

Password Security

• Use a unique password not used on other sites
• Consider using a password manager
• Never share your password with others

Account Protection

• Keep your email address up to date
• Log out when using shared computers
• Report any suspicious activity immediately
• Regularly review your account settings

Need Help?

Contact Support

• Use the in-app support ticket system
• Email: info@silainsights.com

Related Guides

• Login Guide
• Navigation Overview
• First-Time Setup

Frequently Asked Questions

Q: Is registration free? A: No, it is not free.

Q: Can I change my email later? A: Yes, you can update your email address in account settings.

Q: What if I don't receive a verification email? A: Check your spam folder, or request a new verification email from the login page.

Q: Can I delete my account? A: Yes, account deletion can be requested through support or account manager.